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Have questions about your Neato robot vacuum, or need some quick cleaning tips? Search our knowledgebase.

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Can’t talk right now? Fill out the form below to reach a Neato Customer Care representative via email. We are ready to answer any questions you might have about your Neato robot vacuum.

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Quick how-tos

Watch how-to videos for instructions on operating your Neato intelligent robot vacuum, using your Neato app, and more.

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Warranty & repair

If your robot is out of warranty, contact a Neato-authorized repair center for support.

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