Neato Robotics Europe GmbH is the award winner in the household robot category

On 9 November 2022, it was that time again: Armonia Deutschland GmbH, organiser of the "Customer Service of the Year" competition, awarded the winners of the service seal of the same name in Germany for the third time.

At the award ceremony in Germany, at the Gibson in Frankfurt, a total of 10 winners from different categories were honoured with the award. In order to receive the seal, two criteria must be fulfilled: firstly, at least 60/100 points must be achieved in the overall audit ranking and secondly, one must be the strongest company in the respective category. The award is given only once per sector.

Neato Robotics Europe GmbH is once again the winner of the 2023 Customer Service of the Year Award in the household robot category for a specific reason: Neato's 24/7 customer service is always available to meet customers' needs - no matter where and when they need support, the company places a high value on short waiting times and quick solutions. Neato Robotics Europe GmbH was able to convince with this again this year.

About "Voted Customer Service of the Year
Voted Customer Service of the Year is the independent year-round concept for customer service and combines a qualitative audit with a motivating competition. It measures the customer experience with a company's service through 225 mystery tests. Real consumers ask the company their questions undercover as mystery testers.